Videos

In this engaging webinar hosted by the AFDCC, invited speakers discuss the transformative role of technology in credit and collections management at Groupe ADP (Paris Airports Group). The speakers, Jérémy Yao, Commercial Director at My DSO Manager, and Emmanuel Duforet, Head of Credit and Collections at ADP, explore how My DSO Manager has enabled ADP to streamline and optimize its processes, improving productivity, collaboration, and data-driven decision-making across the organization.

Key Highlights

Introducing the Need for Change

Emmanuel Duforet shares the initial challenges ADP faced with its previous solution, which lacked the flexibility, ease of use, and collaborative features required to efficiently manage credit and collections. The search for a new solution focused on finding a software that could offer an improved user experience, support cross-functional collaboration, and provide real-time insights.

Choosing My DSO Manager

With My DSO Manager, ADP aimed to not only streamline credit management but also create a collaborative platform that internal teams and external clients could interact with effectively. The solutions’s functionality met ADP’s criteria, from user-friendliness and security to robust data handling capabilities.

Benefits and Transformations Achieved

After integrating My DSO Manager, ADP reported increased productivity, better customer interactions, and more accurate forecasting. The tool facilitated:

• Real-time data accessibility and reduced administrative tasks.
• Enhanced client interactions with automated workflows and communication.
• More precise cash forecasting and better tracking of outstanding balances, reducing both DSO and risk of unpaid receivables.

Strategic Use of Data

Data management became a central focus. With My DSO Manager, ADP could consolidate and analyze data from multiple departments, empowering teams with the real-time information needed for decision-making and process optimization.

Looking Ahead

ADP has now expanded the tool’s use across 21 entities and expects further integrations in the coming year. With features like e-invoicing on the horizon, My DSO Manager will continue to enhance ADP’s credit and collections processes.

Why You Should Watch This Webinar

This webinar is a valuable resource for anyone interested in transforming their company’s approach to credit and collections management. It offers practical insights into deploying technology for improved financial control, productivity, and collaboration. The conversation provides actionable ideas for companies aiming to enhance efficiency and internal alignment in cash flow processes.

How to Watch with English Subtitles

To watch the webinar with English subtitles, simply:

1. Open the video on YouTube.
2. Click on the button to activate the subtitles next to the settings.
3. Then, go to the settings gear icon, select "Subtitles," and choose "Auto-translate."
4. Scroll through the language options and select "English" for the subtitles.

This will enable you to follow along as the speakers share their experiences, insights, and best practices for using My DSO Manager to drive strategic change.