Credit management is divided into two parts: The first part is preventive about customer assessment and securing payments; the second part is curative relative to cash collection and performance management (DSO, working capital, etc.).
The second part is dependent on the first, which is fundamental for the success of the relationship between seller and buyer from a financial point of view.
It is indeed during the trade negotiations that payment terms, any associated guarantees, and contractual clauses will be defined.
The basis for preventing credit risk is to achieve a good credit analysis. This will highlight the risks in front of security tools, or risk mitigation may be proposed.
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What is the credit analysis?
The credit analysis is an overall assessment of the current business relationship or the one what will arise with a client. It takes into account several additional elements.About the buyer:
- Creditworthiness of the buyer with the completion of a financial analysis of its balance sheet and its income statement.
- Behavioral references of the buyer: does he meet with his commitments? What is its payment behavior?
- Commercial references of the buyer. Is he a business with great potential? Does he have favorable market positioning? What is his age?
- Legal form of the company. Is it a private or public company?
About the environment of the buyer:
- Sector risk: is the customer part of a sector in crisis or experiencing with a strong increase in business? With the COVID-19 crisis; the impact is very different according to the sector, this has to be taken into account.
- Country risk: does the country of the buyer have a significant political risk that could affect the progress of the business case?
- Currency risk for export to a country that has another currency if the contract is signed in the buyer's currency.
Regarding the advisability of sale for the seller:
- Is it a strategic business? What is the level of margin? Is it profitable from a cash point of view, or does it contribute to increasing the working capital?
- Is the case secured (documentary credit, credit insurance, etc.)?
- Is that the case, which involves a high part of the financial resources of the seller? Does the risk of non-payment threaten the sustainability of the seller?
- Does the contract seem balanced? What are the contractual risks and responsibilities of the seller (liability limit, termination clause, etc.)?

He then offers solutions to make the risk acceptable in accordance with the risk management strategy of the company.

Purpose of credit analysis
Ultimately, the credit analysis leads to the setting up of payment terms and payment guarantees that will be consistent with the credit limit allowed to the customer (if any). Another goal is to include in the sales contract clauses protecting the seller according to the risks identified.Anticipation and intervention early in the sales process by the credit analyst are key success factors. Then he can identify risks and counter them with the appropriate tool.
Sales process

Credit analysis during the COVID-19 crisis
The economic crisis following the COVID-19 health crisis is different from all those we have experienced before. Never have whole swathes of the economy been shut down brutally in modern history.The first effect was to reduce economic activity by around 40%, with a very variable rate depending on the business sector. The building sector and several others fell by 90%, while rare sectors such as digital or online commerce benefited from a certain stability or even an increase.
The suddenness of the crisis had a very strong and quick impact on companies.
Therefore, credit analysis must adapt and assess the financial capacity of the company to successfully face this situation.
We can see two main points:
- With the financial analysis, assess the resilience of your customers, who may suffer a real blackout in turnover.
- With the sector analysis and a cash forecast evaluation, assess the evolution of their cash.


Locate the credit analyst in the company
Depending on the size of the company, the credit analysis is performed by a qualified analyst, a credit Manager, or a person trained in the financial department (Chief Financial Officer, accounting, etc.). She or he is responsible for credit granted to customers and must be attached to the Finance Department.